FAQs

What payments do you accept?

What payments do you accept?

We accept Visa, MasterCard, Discover, & American Express. We are located in the USA. A payment of 100% of reservation fee is required at time of booking. If 100% is...

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What is the cancellation policy?

What is the cancellation policy?

All cancellations come with a minimum $10 cancellation fee. Groups Under 8: We have a 48 hour cancellation policy, all reservations cancelled outside of 48 hours will receive entire payment...

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What should I bring? What should I wear?

What should I bring? What should I wear?

Wear clothes that you are comfortable in. Most any morning in Jackson Hole, even in the summer months, will be cool. But as soon as the sun pops up, the...

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Where do we meet?

Where do we meet?

Our office in downtown Jackson is located at 225 West Broadway, which is right on the corner of Broadway and Millward, about 2 blocks west of the town square. All...

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Where should we stay?

Where should we stay?

There are a lot of great places to stay in Jackson Hole! If you are looking for a great place to stay just outside of town, please check out our...

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Do I need to paddle?

Do I need to paddle?

No, you do not. On our float trips, all guests can sit back and enjoy the beauty of their surrounds and the guides will do all the work!

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Do I need to know how to swim?

Do I need to know how to swim?

Every person on the trip will be issued a type V Personal Flotation Device, better known as a life jacket. These devices are designed to float your head above the...

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Is there an upper age limit?

Is there an upper age limit?

No, we only have age restrictions for the younger kids, which is usually six years old. The oldest person that we took down last year in the whitewater section was...

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What is your minimum age?

What is your minimum age?

For our scenic trips, the youngest we will take is 4 years old. There are certain water levels during the run-off season where we may raise our age limit. Please...

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